Child Support Enforcement

 

Every child deserves support from both parents.  This support includes both financial and emotional support.  Child Support enhances the well-being of children while promoting positive parental involvement and improving a family's self-sufficiency.


The Child Support Enforcement Agency offers many services which are available to the Non-Custodial Parent and the Custodial Parent.


APPLICATION FOR CHILD SUPPORT SERVICES
Click here to view and print the Child Support Services Application.



HOW TO MAKE CHILD SUPPORT PAYMENTS

http://www.expertpay.com/

Our agency accepts Money Orders and Certified Checks during regular business hours.  Please be prepared to provide case numbers and amounts to be applied to each case.


You may mail your payment directly to Ohio CSPC for faster turn around


Ohio Child Support Payment Central
P.O. Box 182394
Columbus, Ohio 43218


To ensure payments are posted correctly to your case, be sure to include your name, SETS case number, and your court order number with your remittance. Do not make support payments directly to the payee. Direct payments are deemed as a gift.


You may use a Credit Card to make a child support payment.  There is a convenience fee associated with this method.

http://www.e-childspay.com



RECEIVING CHILD SUPPORT PAYMENTS

Payees have two options for receiving support payments.


1. e-QuickPay – e-QuickPay is a debit card designed specifically for Ohio child support recipients. Money on this card can be accessed at banks, ATMS and at stores across the state, nation and world. The card is accepted anywhere MasterCard is accepted. Any questions regarding this card, please contact CSPC Customer Service 800-503-1283.


2. Direct Deposit - Support payments are deposited directly into the payees bank account.


Click here for enrollment form 


To check the status of your payments, you may call the State Interactive Voice Response System at 800-860-2555  (TDD 800-869-0019).


If it is your first time calling, you should be prompted to set a PIN number to access your account(s). If you need to have your PIN reset, you must do so in writing to Ohio Department JFS, Office of Child Support, PIN Reset Center, 30 East Broad Street, Columbus, OH 43215-5903 or fax to 614-995-7159.


Or You can access the Customer Service Web Portal at http://jfs.ohio.gov/ocs/

What happens if I forget my user ID? 

How do I use the Web Portal?



HOW TO OBTAIN A CHILD SUPPORT PAYMENT HISTORY

Effective January 1, 2013, payment history reports will no longer be provided to the public.  These are available to clients through the Child Support Web Portal 7 days per week, 23 hours per day.  If you do not have access to a computer/printer, you may visit our Resource Center (in the lower level) each Monday - Thursday 7:00 am to 4:00 pm. 



ADMINISTRATIVE ADJUSTMENT AND REVIEW (MODIFY YOUR SUPPORT ORDER)
Click here
to view a short video on the Administrative Review and Adjustment process.




SERVICES OFFERED BY THE CHILD SUPPORT AGENCY

LOCATION: Location may be needed in order to pursue paternity/support establishment or enforcement of an existing order. In addition, location activities are initiated to locate a payor’s employment.


The Agency is linked to several databases in Ohio that can assist in these location efforts. The links include, but not limited to, the Ohio Bureau of Motor Vehicles, the Ohio Office of Unemployment Compensation, the Social Security Administration, the Internal Revenue Service and Ohio New Hire Directory.


Clients are encouraged to inform the Agency with information about the other party. This can include possible addresses or employers, relatives that may know where he/she is, or any other leads you may have. Please contact your child support case worker for any information that may assist in working your case.


PATERNITY: The legal establishment of fatherhood.  Paternity is determined through one of these methods; the State of Ohio Affidavit of Paternity, Court Order, or Administrative Order (based on genetic testing results).  There is no cost to the parties to make a determination of Paternity, however, once a final and enforceable order exists, testing will not be available through the Administrative process and a court order will be needed ordering genetic testing.  The costs of testing will be the responsibility of the parties.  For more information on the Paternity Establishment process, you may contact Jennifer Fry at 740-295-7555 or Gwen Wells at 740-295-7527.


To start the Paternity Application process, complete the Application for Child Support Services and return to our agency.  You must be a resident of Coshocton County.  Click here for application


How is Genetic Testing conducted? Genetic testing is generally conducted with buccal (oral, mouth, or cheek) swabs. The DNA specimen is collected by gently rubbing the cheek inside of the mouth with a long swab that looks like a large q-tip. The DNA test utilized with buccal swab specimens is the same DNA test utilized with blood specimens. These tests are used in courts throughout the country and are more than 99% accurate.


SUPPORT ESTABLISHMENT: A legal determination of Paternity must be completed BEFORE a support order can be established.  The CSEA can establish a child support obligation to be paid by the Non-Residential Parent based on the Ohio Child Support Guidelines.  These guidelines take several circumstances into consideration such as; the parties incomes (or potential income), number of biological children in the home of the parties, child care expenses, health insurance premiums and others.  In addition to establishing a child support obligation, a medical support order will also be addressed based on whether the cost of the private health insurance is reasonable in cost (not more than 5% of the gross income of the parent).  If no private health insurance is available, the non-residential parent could be responsible for paying an additional amount, called cash medical¸to assist with the medical needs of the child.

To start the establishment process, complete the application for Child Support Services and return to our agency. You must be a resident of Coshocton County. 
Click here for application


ADJUSTMENT/REVIEW OF AN EXISTING SUPPORT ORDER:

The Agency can assist individuals requesting a REVIEW or recalculation of their support orders. A support order is eligible for review through the Agency when the current obligation was ordered at least 36 months prior or eligible under specific circumstances when the obligation is less than 36 months old. If the case is not eligible for an administrative review, a party may petition the court at any time to request a modification hearing.  TO ACCESS PRO-SE FORMS, CLICK HERE (PRO SE: individual handles his or her own legal case, without the assistance of an attorney)


To apply for an Adjustment/Review of an existing child support order (note:  we do not have the authority to modify Spousal Support or Orders nor can this process be used to modify payment on back support only aka arrears payments) – click this link  


It is vital that if you are the person requesting the Review of the support order, you RETURN any and all paperwork and documentation requested.  Failure to do so will result in cancellation of the review.


Once the agency gathers all the pertinent information to complete the Adjustment Review, a recommendation of the new support amount will be mailed to the parties.  Either party has the right to object to our recommendation (within the required timeframe) by completing the objection form and returning it to our agency.  An Adminsitrative Hearing may be scheduled with the agency’s Hearing Office to hear testimony from the parties pertaining to the objection.  Once the hearing is concluded, hearing results will be mailed to the parties within 10 days and either party may once again object to the hearing results.  If an objection is received, a court hearing may be scheduled.


The Adjustment/Review process takes approximately 90 days to complete, depending on whether objections are received.




ENFORCEMENT OF A SUPPORT ORDER

The agency has a multitude of enforcement remedies to help in the collection of current and past due support.  These include;

Issuance of income withholding order.

  Issuance of a National Medical Support Notice which requires enrollment in an employer health insurance plan for the child(ren) in the case.

  Issuance of a Default Notice which enables the Agency to:

o  Initiate a 20% payment obligation on arrears.

o  Suspend drivers, professional and/or recreational licenses.

o  Freeze and seize bank accounts.

o  Submit delinquent payors to the Credit Bureau.

o  Place liens on real and personal property.

  Attach lump sum payments (such as vacation payouts, 401K pay outs, etc.).

  Intercept Federal and State tax refunds.

  • Intercept lottery winnings and insurance settlements
  • Passport Denial.
  • Civil Court Action.

  Criminal Non-Support Action  (5th degree felony charges)


Enforcement remedies are determined on a case by case basis and are at the discretion of the case manager assigned to the case based on compliance, cooperation and abilities to pay. 













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